HAD 522 – Health Care Operations and Quality Management

HAD 522 – Health Care Operations and Quality Management

Process Improvement Project Description and Rubric

This is an individual project in which the student will create a GANTT chart for and apply one other project management related tool (the creation of a Project Charter is included in the assignment and may not be used as the second tool)to the following. [You may make assumptions as necessary ; however, you must provide the reasoning behind your assumptions.]

You have recently been hired as the new Assistant Director of Project Management for We Treat Everyone Health System (WTEHS). This is new position based out of the corporate office. You have been assigned to manage the completion of the new KUC Outpatient Pavilion within Hope Hospital. You are given the following information.

• The current date is 10/09/2019.
• You took over the project on 10/01/2019 and have been in contact with all entities involved to ‘get up to speed on the project’.
• Hope Hospital is a single-building, mid-size hospital that is the sole provider for a two county service area that is denoted rural by US Census.
• An international manufacturer of personal hygiene products (Keep U Clean) has one of its largest manufacturing plants in Hope Hospital service area and has donated $4.2M to this project.
• All funding has been acquired or identified.
• Based on the project team and general contractor estimates, the grand opening is tentatively scheduled for 08/27/2020.
• You must create a Project Charter.
• A competitor has broken ground on an outpatient and surgery center five miles away with a targeted opening date of 11/02/2020.
• Space on the ground and second floor of the hospital has been identified and is partially vacated for the new pavilion.
• The pavilion will share laboratory and radiology space with inpatient services to avoid duplication of services and lower overall expenses.
• Radiology, laboratory, and registration (with a behind the scenes outpatient scheduling office) will occupy first floor of the pavilion and outpatient rehabilitation services (PT, OT, and cardiac) and a full pre-admission testing area will occupy the second floor.
• The current laboratory area is in the middle of the allocated space on second floor.
• A portion of the current radiology department occupies the space that is identified for the new MRI suite that must be built before the current MRI goes out of service in approximately five months.
• The current radiology department is almost done being moved to a temporary holding area but the final steps of the move have been delayed due to a hold up of permits from the local municipality.
• A new building entrance is part of the pavilion plans.
• Patient flow patterns have not yet been considered as part ofthe project.
• You are on the team to choose the director of the new pavilion who must be in place at least two months prior to the grand opening.
• Making changes to the building entrance will alter parking lot traffic flow.

You arrive at Hope Hospital after an awful car ride, due to an accident in a construction zone, two hours later than you had planned and have had to already move scheduled meetings. After introductions by the COO of Hope Hospital, the general contractor project foreman informs you that the materials needed for the floor reinforcement for the new MRI and the installation company are scheduled to arrive one week earlier that anticipated (six weeks from current date). If they are unable to start when they arrive, they will sit idle until they move to another similar job that could take 5-6 weeks then possibly come back to your project (based on their ability to shift other jobs to free up needed resources). The MRI manufacturer will only install on specific material and the ‘flooring team’ is one of only three the manufacturer authorizes to reinforce and install the specific flooring and are fully scheduled with projects at least eight months in advance.

Place three files [Project Charter in .doc or .docx format; Gantt Chart in .xls or .xlsx format; and additional tool in appropriate file format] in the assignment dropbox by 11:55pm on Week 6.

Name:_______________________

Project Charter

GanttChart

Use pg 83 in the Karuppan, Dunlap, & Waldrum text as a template for your Ganttchart.

Gantt Chart Rubric

Additional Project Management Tool