Human Resources Management 3400
Work Assignment 3 – Performance Evaluation and Management
The Case: The ABC Software Company
You have just taken over as HR manager of the ABC Software Company, joining the company from the outside, the DEF Company. The date is January 25, 2020 and one of the things demanding your immediate attention is the company’s system of appraising performance. Your predecessor has given you the following information on ABC’s appraisal process before retiring (and immediately going on a cruise round the world where she cannot be reached for the next six weeks):
You are asking your staff for a report on the current status and find the following:
|Year||Rating A||Rating B||Rating C||Rating D|
|2019 (preliminary, based on 65 % of appraisals completed)||55||40||5||0|
You are appalled by what you have found. Your previous role as Assistant HR manager of the DEF Company simply did not prepare you for this situation. At DEF, rating distributions were balanced, i.e. bell-shaped, and completion rates were always close to 100 %, i.e. managers made sure that all employees were appraised without exception.